Just finished "The Wiki Workplace: Leveraging Collaborative Technologies in the Enterprise", an excellent piece from our friends at New Paradigm.  It's a concise and impactful read that I highly suggest.  They may dwell too long on implementation tools at times, but overall they present a strong NGE message.

One particularly relevant part I wanted to excerpt for our team concerns six lessons learned for implementers:

• Invest in an early adoption community.  Or put another way, lead by example.
• Expand communities organically and in small increments.
• No forced participation, instead create value with your project: better communication, easier sharing, faster file access, etc, etc, etc.
• Let the community decide it's path when migrating tools.  Sound distinctly familiar?  SocialText <cough, cough>.
• My personal favorite, different communities and models require different tools to get started. 
• Everyone else in BSG's personal favorite, companies need a sense of how permeable the enterprises' boundaries could and probably will become as these tools evolve.

All great lessons to have in mind as we move forward.

Lastly, I'd be remiss if I didn't throw in my personal favorite quote from the entire paper: 

"Regardless of which implementation strategy is selected, it's important to focus on the business benefits, not the technology enabled by the tool."